FAQ

 

 

Operation:

 

    How gently does the trimmer treat flower?

    The Zoom Pro’s trim is micro-adjustable, so you can dial-in the level of trim you desire. You can adjust barrel speed, blades distance and the time the flower spend tumbling.

     

    Does the trimmer work on both wet and dry flower?

    Yes, the Zoom Pro is designed and built for both wet and dry flower trimming. Adjustable barrel rpm for the more fragile flower conditions for best trichome retention.

     

    What are hybrid barrels?

    They are used for trimming wet and large dry flowers. ZOOM Pro comes with a set of hybrid barrels.

     

    What are narrow slot barrels for?

    They are for trimming small fragile dry flowers. They have narrower slots and can be ordered as an add-on.

     

    How to trim dry flowers?

    Please refer to Dry Trimming Operating Procedure

     

    Why are there left and right barrels?

    These are designed for the best cutting performance on each rotation direction and optimal material movement through each barrel.

     

    What throughput numbers can I expect?

    You can trim up to 150 pounds per hour wet; or up to 50 pounds per hour dry with ZOOM Pro trimming machine with Leaf Collector.

     

    Can I adjust the blades for a closer cut?

    Yes, barrels can be adjusted to the reel blades for a close trim on each barrel.

     

    How do I adjust barrel speed?

    There is a speed control knob on the Control Box with a range from 0 to 10 (0-180rpm). Simply turn the knob clockwise to increase speed, and counter clockwise to reduce the barrel speed.

     

    How do I adjust the incline?

    We have a jack handle on the Hopper side. Turn it counter clockwise to raise the machine angle for faster material flow or clockwise to lower and reduce material feed rate.

     

    Can the trimmer be used outdoors?

    Yes. The trimmer controls and reel motor are sealed (IP67) from dust and water for the harsh environments. The leaf collector motor should be protected from getting wet.

     

    Why the two barrels rotate counter clockwise?

    Zoom Pro barrels use counter rotate technology allowing the material to naturally move into the cutting zone at 4 o’clock and 8 o’clock position with the angled barrel slot design for maximum cutting efficiency. With this rotation only ONE Reel Blade is required for both Barrels. The reel cutter is positioned at the precise position for the best cutting action on both barrels.

     

    Can I link two or more ZOOM Pro’s end to end? 

    Yes, ZOOM Pro is tandem ready with our additional tandem rack. You can link up to 4 ZOOM Pros end to end to increase cutting time and greatly increase volume output with additional tandem racks.

     

    How heavy is the ZOOM Pro?

    The ZOOM Pro weighs 360lbs without the leaf collector and the leaf collector is 154lbs.

     

    Is the machine loud when it is running?

    The machine itself is very quiet. The leaf collector is 75-85 decimal and it’s best to use ear protection for prolonged use.

     

     

    Quality:

     

    What kind of warranty do you have?

    Zoom Technologies has high quality standards for reliability and durability so we offer the best in the industry of 5 years for the ZOOM Pro trimmer. We have a 2 year warranty on the leaf collector.

     

    How does your trimmer hold up over time?

    We have designed and built our products as a piece of industrial equipment for heavy usage. We have customers that are using these machines 24/7 for long periods of time and seldom need replacement parts or service over many years.

     

    Where are your machines built?

    Our ZOOM Pro trimmers are proudly designed, tested and built in WA, USA. This allows us to respond to our customers on parts and service needs very quickly. We understand that down time during harvest is never an option.

     

    Does your equipment meet UL/CSA/RoHS standards?

    We are using components that are UL/CSA and RoHS listed.

     

    How often do I need to replace parts? What spare parts do you suggest to buy with ZOOM Pro?

    We offer a spare parts package that contains the most common ware parts just in case something needs to be changed. Usually it’s barrel bearings and belts that are best to have on hand.

     

     

    Service and Maintenance:

     

    Do you offer parts and services?

    Yes. We make our machines field serviceable with simple common tools for most parts replacement and we keep all parts in stock at all times.

     

    How do I clean the trimmer?

    It is very easy and simple to dissemble with no tools required. The machine can be hand washed or powered washed (2,000psi) with some protection over the motors as a secondary safety measure. The stationary blades can swing up to make it easy to clean underneath by removing 2 pull pins. Please check the video…

FAQ

 

 

Operation:

 

    How gently does the trimmer treat flower?

    The Zoom Pro’s trim is micro-adjustable, so you can dial-in the level of trim you desire. You can adjust barrel speed, blades distance and the time the flower spend tumbling.

     

    Does the trimmer work on both wet and dry flower?

    Yes, the Zoom Pro is designed and built for both wet and dry flower trimming. Adjustable barrel rpm for the more fragile flower conditions for best trichome retention.

     

    What are hybrid barrels?

    They are used for trimming wet and large dry flowers. ZOOM Pro comes with a set of hybrid barrels.

     

    What are narrow slot barrels for?

    They are for trimming small fragile dry flowers. They have narrower slots and can be ordered as an add-on.

     

    How to trim dry flowers?

    Please refer to Dry Trimming Operating Procedure

     

    Why are there left and right barrels?

    These are designed for the best cutting performance on each rotation direction and optimal material movement through each barrel.

     

    What throughput numbers can I expect?

    You can trim up to 150 pounds per hour wet; or up to 50 pounds per hour dry with ZOOM Pro trimming machine with Leaf Collector.

     

    Can I adjust the blades for a closer cut?

    Yes, barrels can be adjusted to the reel blades for a close trim on each barrel.

     

    How do I adjust barrel speed?

    There is a speed control knob on the Control Box with a range from 0 to 10 (0-180rpm). Simply turn the knob clockwise to increase speed, and counter clockwise to reduce the barrel speed.

     

    How do I adjust the incline?

    We have a jack handle on the Hopper side. Turn it counter clockwise to raise the machine angle for faster material flow or clockwise to lower and reduce material feed rate.

     

    Can the trimmer be used outdoors?

    Yes. The trimmer controls and reel motor are sealed (IP67) from dust and water for the harsh environments. The leaf collector motor should be protected from getting wet.

     

    Why the two barrels rotate counter clockwise?

    Zoom Pro barrels use counter rotate technology allowing the material to naturally move into the cutting zone at 4 o’clock and 8 o’clock position with the angled barrel slot design for maximum cutting efficiency. With this rotation only ONE Reel Blade is required for both Barrels. The reel cutter is positioned at the precise position for the best cutting action on both barrels.

     

    Can I link two or more ZOOM Pro’s end to end? 

    Yes, ZOOM Pro is tandem ready with our additional tandem rack. You can link up to 4 ZOOM Pros end to end to increase cutting time and greatly increase volume output with additional tandem racks.

     

    How heavy is the ZOOM Pro?

    The ZOOM Pro weighs 360lbs without the leaf collector and the leaf collector is 154lbs.

     

    Is the machine loud when it is running?

    The machine itself is very quiet. The leaf collector is 75-85 decimal and it’s best to use ear protection for prolonged use.

     

     

    Quality:

     

    What kind of warranty do you have?

    Zoom Technologies has high quality standards for reliability and durability so we offer the best in the industry of 5 years for the ZOOM Pro trimmer. We have a 2 year warranty on the leaf collector.

     

    How does your trimmer hold up over time?

    We have designed and built our products as a piece of industrial equipment for heavy usage. We have customers that are using these machines 24/7 for long periods of time and seldom need replacement parts or service over many years.

     

    Where are your machines built?

    Our ZOOM Pro trimmers are proudly designed, tested and built in WA, USA. This allows us to respond to our customers on parts and service needs very quickly. We understand that down time during harvest is never an option.

     

    Does your equipment meet UL/CSA/RoHS standards?

    We are using components that are UL/CSA and RoHS listed.

     

    How often do I need to replace parts? What spare parts do you suggest to buy with ZOOM Pro?

    We offer a spare parts package that contains the most common ware parts just in case something needs to be changed. Usually it’s barrel bearings and belts that are best to have on hand.

     

     

    Service and Maintenance:

     

    Do you offer parts and services?

    Yes. We make our machines field serviceable with simple common tools for most parts replacement and we keep all parts in stock at all times.

     

    How do I clean the trimmer?

    It is very easy and simple to dissemble with no tools required. The machine can be hand washed or powered washed (2,000psi) with some protection over the motors as a secondary safety measure. The stationary blades can swing up to make it easy to clean underneath by removing 2 pull pins. Please check the video…

How do I order your equipment?

 

You can purchase all trimmers, parts and accessories directly from us. We also have select retail partners in US. Please contact us for more information.

How do you ship your equipment?

 

We ship our equipment by LTL truck shipping within the lower 48 USA states. Parts are
usually shipped by USPS, UPS and FedEx.